SUPPORT

Help Center

Specs, warranty terms, and answers to the questions we get most from operators. Can't find it here? Call or email - a real person picks up.

Legacy & experience

60 years of dispenser and cashless payment technology, since 1965.

Comprehensive product range

Card/ticket dispensers, EV chargers, RFID terminals, and timer payment stations - one vendor, one support line.

Warranty & repair support

1-year warranty on new units, with a dedicated technical service department for repairs and parts.

US-based, Tampa, FL

Real people answer the phone - not an overseas call queue.

Common questions

What's covered under the warranty?

New units are covered for one year against defects in material and workmanship; remanufactured units for 90 days. Coin changers, bill acceptors, and credit card readers are warranted separately by their manufacturers. Full terms are on our Warranty page.

Where do I find specs for a specific product?

Every product page has a Specifications, What's in the Box, and Compatibility section - scroll down from the product photos and pricing to find the expandable panels.

Do you support Nayax terminals bought from another seller?

No - XCP Corp doesn't provide installation instructions or labor support for Nayax VPOS Touch terminals purchased outside of XCP Corp. Buying through us keeps your whole install under one support line.

How do I return a defective or malfunctioning unit?

Contact our Technical Service Department at 352-678-3021 or sales@xcpcorp.com to request a Return Authorization (RA#). Units shipped to us without an RA# clearly marked on the outside of the box may be refused.

Not sure which model fits my setup?

Call or text 352-678-3021, or email sales@xcpcorp.com with your machine count and use case - we'll point you to the right series.

Still stuck?

Sales & support: sales@xcpcorp.com · call or text 352-678-3021

Contact us