XCP Corp warrants to the registered purchaser that any card dispenser, vending machine, or related product it manufactures ("the unit") is free from defects in material and workmanship for one (1) year from the date of purchase on new units, and 90 days on remanufactured units. If a defect is discovered within the warranty period, XCP Corp will repair or replace the unit free of charge, contingent on verification of the defect and prepaid delivery of the unit to XCP Corp. The product must be registered with XCP Corp to activate this warranty. During the initial 30 days after receipt, XCP Corp may, at its option, ship replacement parts or the entire product if that's the best method for the claim.

This warranty does not apply to normal wear, tampering, incorrect input/output wiring that causes VMC board damage, alterations resulting in cracked or broken components, or damage from excessive electrical input, excessive heat, cold, or moisture. It's also invalid if damage results from accident, act of God, customer abuse, unauthorized alteration or repair, vandalism, or misuse.

These components are warranted directly by their manufacturers, not by XCP Corp's one-year product warranty. XCP Corp also does not provide installation instructions or labor support for third-party products - for example, Nayax VPOS Touch payment terminals purchased from a source other than directly from XCP Corp.

Nayax warrants that for twelve (12) months from delivery, the Nayax unit will be free from defects in material and workmanship. Nayax does not warrant uninterrupted or error-free use. Nayax's sole obligation, and your exclusive remedy, is correction or replacement (at Nayax's option) of the nonconforming unit, provided you inform Nayax in writing within the warranty period. This does not cover misuse, unauthorized alteration, or improper service by anyone other than Nayax.

To preserve your rights under this warranty, you must provide proof of purchase for the returned unit - a copy of the sales invoice or work order showing the serial number and purchase date. If a unit is delivered to XCP Corp without proof of purchase, we must assume the purchase predates the warranty period, and it will be serviced under the standard Parts & Service Policy below instead.

All units returned to XCP Corp must be shipped with a Return Authorization Number (RA#) affixed to the outside of the shipping container, addressed to: XCP Corp, Attn: Technical Services Department, 2820 N 34th Street, Tampa, FL 33605. Phone: 352-678-3021. XCP Corp reserves the right to refuse any shipment not marked with an RA# on the outside of the container. Request an RA# in writing via sales@xcpcorp.com, by mail to the address above, or by calling 352-678-3021 and asking for the Technical Service Department - have your unit's Model Number and Serial Number ready.

Send the unit or major component, shipped prepaid, under an Authorization for Repair. Warranty on repaired parts or remanufactured units is 90 days. XCP Corp is not obligated to service or supply parts for any unit more than seven years past its purchase date. Return shipping, parts, and service are charged at the prevailing labor rate of $125/hour. A Returned Goods Report detailing the work performed and cost is included when your unit is returned - reference that report number (which matches your RA#) in future communications about the unit. Currency and coin acceptors not manufactured by XCP Corp are serviced directly by their own manufacturers, not under this policy.

Our sole and exclusive liability for defects in materials and workmanship is limited to repair or replacement at our service center. We are not liable for incidental, contingent, or consequential damages, and this warranty does not cover transportation charges connected with repair or replacement. This warranty is made in lieu of any other express or implied warranty, and is our only express warranty. It gives you specific legal rights, which may vary by state or country.